Wallpaper FAQ

Please ensure

✓ You read each drop-down on this product page.

✓ You have ordered a sample prior and determined its suitability for your project.

✓ You have measured your wall width and height correctly and determined how many panels

✓ You have contacted our team to seek information about anything you are unsure of.

It is important to see how the sample will look in your home before committing to a full order. 

Ordering wallpaper samples is an important step in the wallpaper purchasing process. By doing so, you will be able to see the colour and take into account your environmental conditions. 

After reviewing the pattern and scale, ensure that you are satisfied with the colour and design.

Please note that mobile phones and computers may use different colours and display settings, so relying on the colours you see on screen is not recommended.

The wallpaper you choose is custom-made just for you and is not refundable if you change your mind.

The sample design contains 2 sections,

✓ a 'to scale' section of the chosen design,

✓ as well as a small preview of how the panels will look

By reviewing your chosen design at scale and in a panel version, you will be able to determine whether or not you are making the right decision for your interior design project.

We do not recommend using our samples for small projects, however, if you require a small section of wallpaper for your project - contact us for a quote.

It is important to note that samples are not intended to be used for colour matching.

Colour can vary slightly between runs, so the colour of your wallpaper may be slightly different from that shown in the sample.

Prior to ordering wallpaper, we strongly recommend ordering a sample to test.

Here is how to do it.

✓ Choose from a wide selection of designs on our website - the sky's the limit when it comes to your options.

✓ Choose "SAMPLE" from the drop-down menu where it says "Choose your wall width:" on the product page.

✓ After adding the sample(s) to your cart, follow the steps for checkout, and wait for your samples to be delivered.

✓ Once you have received your designs, the only thing left is to review them to determine if the scale, pattern, texture, and design meet your requirements.

Afterwards, you can return to our website and order your wallpaper so that you can get started on your project!

We offer wallpaper panels that are 62cm wide and available in three different lengths. There is a 2 cm overlap between each panel. This pattern has a width of 60 cms and then repeats for a distance of 2 cms. 
In order to determine the number of panels, you will need for your project. The width and height of the wall should be measured at their widest and highest points. You should disregard any obstacles, such as windows, cupboards, doors, etc. 

Once you have determined the width and height of your wall. In order to account for any inaccuracies, add an additional 20cms to both measurements.

For example, if your wall is 313cm wide and 247cm tall. The total measurements will be

333cm wide x 267cm height.

Calculate the number of panels by dividing 333 by 60 = 5.55. In this case, you will need 5 x 3mt height panels.

In case you are not sure, please contact us with your measurements and we will assist you in calculating the number of panels you will need.

Here is a quick install guide, you will receive detailed instructions with your wallpaper order.

Getting started
Unroll the panels, each panel is numbered on the back at the top – you’ll be putting up panel #1 on the left and then applying them to the right. 
Lay the first-panel design down on a clean, flat surface. 
Peel the top edge back 20cm and fold the backing paper back so it stays out of the way.

Installation
Use your step ladder to hang the first panel of wallpaper on the wall, line it up under the cornice. Then let the panel fall naturally.
If the side of the wall is not covered all the way to the corner, allow an extra centimetre across the corner – this can be trimmed off at the end. Pull it off again if you’re not happy, and reapply.
Once you are happy with how it is placed, use the squeegee you received with your order (or your hand) and smooth it from the top in a down-and-out motion to “sweep” out any air pockets.
Work slowly and peel down the backing sheet in 30cm increments whilst smoothing the wallpaper onto the wall. This will help you to avoid air bubbles.

Dealing with wrinkles and bubbles
Large bubbles should just smooth out but if they get trapped or you get a crease, just peel back the panel to release them rather than rubbing the print.

Matching the design and installing the remaining panels
For the remaining panels you need to repeat the above (installation instructions) to get it safely on the wall and off the backing paper.
Each panel is made to overlap the previous panel by approximately 1cm.
Line up the pattern up and down the overlapping join and stick it to the wall but only enough to hold the panel flat to the wall – you can smooth it completely to the wall once the entire join is matched. Work slowly here and line up the pattern the best you can.

Trimming
Only once all the panels are adhered and aligned can you trim off the excess wallpaper. Run your sharp Stanley knife blade along the sides and bottom. Carefully trim around power points then replace the plates.

Moving the panels
If you want to move the wallpaper to a different wall, you need to apply it to the backing paper while vertical to avoid debris getting on the sticky side.
Stick a panel of the backing paper on the wall next to the panel you want to remove – stick at the top and bottom with masking tape or similar.
Peel the panel of wallpaper off the wall and move it across and stick it onto the backing paper, getting it lined up as best as possible.
It will help to have a second pair of hands to guide the bottom of the panel.
Once stuck, roll up the panel and protect any exposed edges – wrap in bubble wrap.

To remove the wallpaper.
Start at a corner and peel the wallpaper back gently & slowly. Place on the backing sheet for storage.

Wallpaper can be removed and reused multiple times - just keep it clean and free of dust.

Keep the backing sheet in case you want to transport or store them later.

Specially patented adhesive ensures clean removal that won't leave any residue behind.

✓ Wallpaper is not waterproof however it can be cleaned with a damp microfiber cloth.

✓ Please do not use harsh cleaning agents as this may affect the quality of your decal.

✓ Please be gentle with our wallpaper when installing and removing them. Remove gently and do not rip or pull. Doing this may result in tearing or damaging the wallpaper.

Please take the time to read the following information carefully. In order to make a purchase from Tiny Walls, you acknowledge that you have read and understood this information. It is your responsibility to contact Tiny Walls for clarification if you have not understood any part of this policy.

✓ We do not recommend the application of this product to walls that have been painted with Teflon or Wash and Wear paints. Feel free to contact us if you are unsure of the type of paint your surface contains, and we will be able to recommend a primer that will assist in making the wallpaper adhere.

✓ Installation on textured or brick walls is not recommended. It is recommended that you only apply this product to smooth surfaces. The adhesive will not adhere to surfaces that are textured.

✓ Please do not apply this product to freshly painted walls. The paint must cure for four weeks before the wallpaper can be installed. This information should be followed in order to prevent bubbles and decals from adhering properly.

✓ It is important to note that the images on this website are not to scale and are only intended as a representation.

WARNING: THIS PRODUCT IS NOT A TOY - Please keep it out of reach of children. Do not place in reach of children, especially where they sleep. 

Purchasers are responsible for ensuring that this product will be suitable for the location and surface they wish to install our products on. The purchaser acknowledges that they have read and understood the product information contained within the drop-down sections on this page and across the many policies on our website.

As our products are custom-made, we cannot offer refunds/returns/exchanges due to a change of mind, if you have made the wrong decision, or chosen incorrectly. Please purchase a sample and review it prior to placing an order for wallpaper.

If you need more information before you place your order, please contact us.

Please be aware that we cannot guarantee that

- our wallpaper will remain intact on your surface

- the adhesive will not remain upon removal

- paint will not be damaged upon removal

It is not recommended to hang wallpaper above a cot or child's bed. Keep out of reach of children - wallpaper and wall decals are not toys. Full adult supervision is required.

By purchasing a Tiny Walls product, you understand and agree to order information as well as our return, refunds, delivery policies, and product disclaimer.