What payment methods do you accept?

You can pay with credit card, PayPal, Afterpay, or Zip — whatever suits you best.

Is everything priced in Australian dollars?

Yes, all prices are in AUD and include GST.

Can I make changes to my order?

We start printing quickly to get orders out fast, so changes usually aren’t possible once it’s in production. If something’s urgent, get in touch right away and we’ll try to help.

How quickly do you ship orders?

Decals are dispatched the next business day. We ship daily from our warehouse in Victoria, Australia.

Do you offer free shipping?

Yes — we offer free standard shipping Australia-wide on orders over $200. A flat $10 rate applies to orders under $200. Express shipping is also available at checkout.

Do you ship internationally?

Yes — we ship worldwide. International orders have a flat shipping rate of $30 AUD. Delivery times vary depending on your location.

Will I receive tracking information?

Yes — once your order has been dispatched, you’ll receive a tracking email so you can follow its journey.

Do you accept returns if I change my mind?

All our products are made to order, so we’re unable to offer refunds or exchanges for change-of-mind purchases. If you’re unsure, please contact us before ordering.

What if there’s a problem with my order?

If your order arrives damaged, faulty, or incorrect, contact us within 7 days and we’ll happily replace it or offer a refund.

Can I get a refund if I made a mistake during installation?

We don’t offer refunds for installation issues or unsuitable surfaces. We recommend reviewing our install guide and testing a sample first if you're unsure.

Q: Can I order a sample to test on my wall?

A: Yes, we offer sample decals so you can test how they look and feel on your wall before committing to a full set.

Are the decals washable?

Yes — they’re water-resistant and can be gently wiped with a soft, damp cloth. Avoid using harsh chemicals, abrasive cleaners, or soaking them, as this may damage the adhesive or artwork.

Can I use decals in bathrooms or humid areas?

We don’t recommend applying decals in high-humidity environments like bathrooms or laundries. Excess moisture can reduce how well the decals adhere over time.

How long do they last?

With proper surface preparation and care, our decals are made to last for years on smooth, well-maintained walls.

What surfaces do decals stick best to?

Smooth, clean, painted walls are ideal. Avoid applying to textured surfaces, flaky paint, dusty walls, or freshly painted surfaces.

What if my wall was recently painted?

You’ll need to wait at least 4 weeks after painting before applying decals. This allows the paint to fully cure and helps prevent bubbling or peeling.

How do I apply them?

Peel the decal carefully from the sheet, position it on your wall, and smooth it down using your hand or a microfiber-wrapped card. Use firm, even pressure — the adhesive is pressure-activated.

Can I reposition the decals during installation?

Yes — they’re repositionable while you apply them. Just be sure the wall and your hands are clean before reapplying.

Should I keep the backing paper?

If you plan to move or store the decals later, it’s a good idea to keep the original backing sheet. You can also use a corflute sheet from your local hardaware to store your decals.

For best results follow our
Installation Instructions and
Removal Guide.

How do I remove decals without damaging the wall?

Use a hairdryer on low to medium heat and warm the edge of the decal for about 30–60 seconds. Peel slowly from a corner, keeping the decal close to the wall at a low angle. Don’t yank or pull it straight out.

What if the decal isn’t coming off easily?

Pause and reheat the section before continuing. Large decals should be removed in sections.

Will removing the decal damage my wall?

Our decals are designed to be removable, but we can’t guarantee damage-free removal in every case. Wall condition and paint quality play a big role. Always test a small area first, especially on delicate or recently painted walls.

For best results follow our
Installation Instructions and
Removal Guide.

Are the decals safe for babies and children?

Yes. Tiny Walls decals are made from premium polyester fabric with a water-based adhesive. They’re non-toxic, odour-free, and completely safe for nurseries, bedrooms, and play areas. We don’t use vinyl (PVC), which is often found in cheaper wall stickers and may carry health risks — especially in enclosed spaces where children sleep or play.

What’s the concern with PVC wall decals?

Many low-cost decals sold online (on platforms like Temu or Shein) are made from PVC (polyvinyl chloride), a plastic material that can contain phthalates, VOCs (volatile organic compounds), and other chemical additives. These compounds have been linked to a range of health issues in children.

Research shows:

(often used to soften PVC) have been associated with hormone disruption, respiratory issues, and developmental problems in young children.

Australian National University review on indoor air quality noted that soft PVC in household goods can release VOCs, contributing to poor air quality, especially in small or poorly ventilated rooms.

Consumer Product Safety Commission has issued ongoing guidance around limiting children’s exposure to PVC-based toys and decor.

Why we don’t use it:

Tiny Walls decals are made from fabric, not plastic. They're free from:

You get a premium, matte, hand-painted finish that’s safe for kids, gentle on walls, and made to last — without the risks.

The difference is more than just looks — it’s about peace of mind.

Have you discontinued your wallpaper?

Yes, we’ve officially discontinued our wallpaper range to focus entirely on our premium wall decals.

Can I still place a wallpaper order?

If you’ve previously purchased a wallpaper sample, you can still place a full wallpaper order — but only until May 30th. After this date, we will no longer be printing wallpaper.

What happens if I miss the May 30 deadline?

After May 30, we won’t be offering wallpaper orders. We encourage you to explore our growing range of removable wall decals, which are easy to install, rental-friendly, and available in a wide range of designs.

Why the change?

Our wall decals have become our most popular product, and we want to focus on delivering the best possible designs, quality, and customer experience. This decision allows us to keep improving and expanding the decal range.

Still have questions?

We're happy to help. Please get in touch with our team at hello@tinywalls.com.au or through our contact page.