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Delivery Update Christmas 2024
We're currently experiencing Auspost delivery delays due to high shipment volumes. If your order is affected, please contact us directly for assistance. We apologise for any inconvenience and appreciate your patience as we work to resolve these issues quickly.
Holiday Shutdown Notice
Our office will be closed from December 21 to January 5. We’ll be back in the office on January 6, and printing and dispatch of orders will begin on January 8. Please note that there will be a backlog of orders to process, so we kindly ask for your patience. Tracking details will be emailed to you once your order has been dispatched.
During this period, we will be available via email, but please allow 24-48 hours for a response as internet access may be limited.
Have questions? We’re here to help and make things super easy for you!
Here’s what we can assist with:
- Tracking your order: Want to know where your order is? We’ll update you every step of the way.
- Product questions: Not sure if our decals will work on your walls? Ask us!
- Order issues: Accidentally ordered the wrong design? No worries, we’ll help you fix it.
Here’s what to expect after you place an order:
- You’ll receive a confirmation email as soon as your order is placed.
- When your order is ready to go, we’ll send you a dispatch email with all the tracking details.
- Haven’t seen these emails? Be sure to check your junk or spam folder—they sometimes end up there!
Fill out the form or contact us directly at hello@tinywalls.com.au.
Our team will get back to you within 24 hours (or within 24-48 hours during the holiday shutdown). We’re always happy to hear from you and sort out anything you need! 😊