WHAT SURFACES CAN I INSTALL YOUR PRODUCTS ON?
Our products love to shine on smooth, primed surfaces painted with two layers of high-quality paint. So, to get the best from our range, steer clear of aged or chipping paint that needs some TLC.
✓ Teflon or Wash and Wear painted walls may not be best buddies with our products. If you're unsure about your wall's paint type, we can recommend a primer that'll make our products feel right at home.
✓ Textured walls might be trendy, but our products prefer a smooth touch. The adhesive isn't a fan of bumpy surfaces, so best keep things slick and smooth.
✓ Freshly painted walls need some breathing space. Allow a good four weeks for the paint to cure and degas before introducing our products. This way, you avoid unwanted bubbles and help our range stick around longer.
✓ Before committing, we recommend a trial run with a sample. This way, you can be sure that our colours, quality, and adhesion are a perfect match for your walls. Plus, it's a great way to see if our products suit your space just right. Happy decorating!
CAN YOU TELL ME MORE ABOUT HOW YOUR PRODUCTS ARE MADE?
Wondering how our stunning products come to life? It all begins with our trusty commercial printer, diligently working to spread eco-friendly gel-based inks across our high-quality polyester fabric. This isn't just any fabric, it's graced with a low-tack adhesive for sticking to almost any smooth surface you can find! Plus, it sports a sophisticated semi-matte look. But the best part? It's super easy to bring the magic to your space - just peel, stick, and voilà! Your decor gets a fantastic makeover. Give it a try, and watch your room transform!
CAN I MOVE IT IF I CHANGE MY MIND?
Ever had a change of heart? No worries at all! Our products are designed with flexibility in mind. You can easily peel off and reapply our wallpaper if you decide on a new look. It's super forgiving and user-friendly, even if you scrunch or fold it. Just smooth it back onto your wall, and it's as good as new, without a hint of damage to your wallpaper print. So, go ahead and let your creativity soar!
SHOULD I LET MY WALLS BREATHE AFTER PAINTING?
Absolutely! Freshly painted walls need a little downtime to degas. To make sure your wallpaper or decals adhere perfectly, we advise waiting four weeks after a paint job before installation. Rushing might cause your beautiful designs to lift off the wall, and we wouldn't want that!
HOW DURABLE ARE YOUR PRODUCTS?
We create our products to last! Using top-notch commercial-grade materials, we guarantee a full decade of stunning walls. Our prints are made with UV Gel Ink, promising your chosen designs stay fresh and vibrant for years on end.
What's the best way to clean and maintain my water-resistant wallpaper?
Dust-Off: Use a dry microfiber cloth to gently wipe away any dust from the surface. A soft touch is key!
Spot Clean: Spotted a mark? No problem! Just lightly dampen your microfiber cloth with clean water and gently rub the spot away. Remember, our wallpaper is water-resistant, not waterproof, so avoid getting it too wet!
Dry It Out: After any cleaning, make sure to dry the area with a fresh, dry microfiber cloth. We want to keep moisture to a minimum to maintain the wallpaper's quality.
Keeping your wallpaper clean is as simple as 1-2-3! Just a little love and care can keep your walls looking vibrant and fresh. Enjoy the beauty of your wallpaper for years to come!
WHAT SETS YOUR PRODUCTS APART?
In our quest to give you the best, we dove deep into research before we even launched. We rigorously tested materials from around the globe - China, Europe, the US - to find the cream of the crop in removable wallpaper and decals. The result? A product that outshines in every category. It's not just removable, but also reusable, opaque, safe (non-toxic), and a breeze to install. We believe in nothing but the best for your walls!
EVER WONDERED ABOUT REMOVABLE WALLPAPER?
Removable wallpaper is not a new concept, but it's definitely a game-changer! Imagine traditional wallpaper but without the hassle of glue or paste - that's exactly what we offer. Plus, we use panels instead of rolls, making installation a breeze.
CAN IT BE REMOVED EFFORTLESSLY?
Want to switch things up? Removing our wallpaper is just as easy as putting it up! Start at the top, gently peeling the panel downwards, almost folding onto itself. Remember, no rush – slow and steady is the way. Avoid any aggressive yanking or tearing from the wall to keep them looking their best. Your walls will thank you for the gentle touch!
UNDERSTANDING WALL SUITABILITY AND DAMAGE-FREE PROMISES
We know that many brands promise damage-free, renter-friendly products, and while we strive for that too, we also recognize that every wall and paint job is unique. In the real world, it's challenging to guarantee a one-size-fits-all solution for every surface. This is precisely why we believe in empowering you with the right information and tools to make the best decision for your specific situation.
Our samples allow you to test our products on your walls, giving you the confidence to make an informed decision that won't risk your rental deposit. While we'd love to promise you a 100% damage-free guarantee, we think it's more important to be honest and helpful. We stand by the quality of our products and their performance on suitable surfaces, but the final decision on suitability lies with you, the one who knows your walls best!
So go ahead, order a sample, see how it feels, and make your choice with confidence. We're here to support you every step of the way in transforming your space into something truly magical!
CAN I USE YOUR WALLPAPERS IN A RENTAL PROPERTY?
Hooray! Your walls and our wallpapers are about to become the best of friends. Our wallpapers have a knack for sticking tight, but they're also gracious when it's time to part ways, typically leaving your walls spotless. The secret? A smooth wall prepped with high-quality primer and paint!
In about 99% of cases, our wallpapers wave goodbye without a trace. But let's face it, if your paint is a bit tired, flaky, or in need of some TLC, it can be a tad trickier. But fear not! With a warm breath from a hairdryer, our wallpaper eases off, minimizing stress on less-than-perfect paint.
Still, if your wall's texture or paint health has you pondering, we encourage you to order a sample first. It's like a first date for your wall and our wallpaper. A perfect match makes for a happy home!
That way, you can ensure the colours, quality, and adhesion suit your needs perfectly. But remember, fresh paint needs a good four weeks to fully cure before you introduce our products. Patience is key here! While every rental and wall condition is unique, our products are typically renter-friendly, allowing for easy removal. If you're still unsure, do check with your landlord or consult a local painting professional. We're excited for you to transform your space with our beautiful designs! Don't hesitate to ask if you have any other questions. We're here to help!
Hey there, wondering about your order's journey from us to you? Here's the lowdown:
How soon will my order be ready?
It's like magic – we custom-make every order just for you! Expect your order to be crafted, packaged and ready for delivery within 5-7 business days (Monday - Friday). Sometimes, the magic takes a bit longer, depending on demand. Keep an eye on the banner on our website for the most up-to-date info.
And the delivery time?
If you're in Australia, your package will be on its way to you for up to seven business days. For our international friends, it generally takes between two and four weeks from dispatch day to touchdown.
What about postage costs?
Oh, we've got a treat for you! All Australian orders enjoy free standard shipping for orders over $150. Want it quicker? You can opt for express post for an additional fee. Just remember, express post only speeds up the delivery, not the making of your order.
As for international orders, we calculate the postage during checkout. Can't see your country listed? We're here to help – drop us a line for a shipping quote!
You ship internationally, right?
Absolutely! We're delighted to send our products on international adventures. Just like for Aussie orders, we'll calculate your postage during checkout. If you can't find your country, no stress! Get in touch and we'll give you a shipping quote.
How will I know my order is on its way?
As soon as your order starts its journey, we'll email you a tracking number. If you can't find the email, peek in your junk mail – it might have taken a detour!
Oops, I need to change or cancel my order!
Not a problem! You can adjust or cancel your order within 24 hours of placing it. Just ping us an email at firstname.lastname@example.org with your order number.
What's the deal with refunds?
We want you to absolutely love your order, so if you have any concerns, please let us know. While we don't offer refunds or exchanges, we promise to work closely with you to resolve any issues. We're super friendly – promise!
Do you offer trade discounts?
Yes, indeed! We love working with interior designers and developers in the residential and educational sectors. We offer trade discounts across our product range. Plus, we can whip up custom designs and print wallpaper panels up to 1.5 meters wide and 48 turnarounds for your projects! Got a project in mind? We'd be thrilled to chat about it – don't hesitate to reach out!
We're so excited for you to become part of our Tiny Walls family. Enjoy transforming your space!