By placing an order with Tiny Walls, you acknowledge that you have read, understand and agree to the following terms and conditions contained in this agreement.
Payment
- We accept Credit Cards payments via Paypal. Please note that you do not need a Paypal account to use this service.
- We also accept payment via Afterpay. Pay for your purchase over four equal installments, due every two weeks. No fees or charges if you pay on time.
- Payments are also accepteed via Bank Deposit. Instructions will be shown to you after you have completed checkout.
Production Times
- We print in house and we endeavour to post your order as quickly as possible.
- We generally post orders within 10 business days (Mon-Fri) after we have received your order.
- Occasionally, there may be a delay with your order if we are waiting on supplier deliveries.
- We will always keep you advised of any delays as soon as we are aware of them.
- If you need your order quickly - please contact us as we may be able to accommodate your request.
Shipping
- We offer FREE standard shipping within Australia only.
- We use a trackable service with Australia Post to deliver your orders.
- We will update your order status once it has been dispatched and we will provide you with a tracking number for your delivery.
- Please leave a message at checkout if you have any specific delivery instructions.
- If you are not home to accept your delivery, Australia Post will leave a card and you will be required to collect your package at the closest Australia Post outlet to you.
- If you have any questions regarding delivery please get in contact hello@tinywalls.com.au - we are here to help!
Product Information
- All of our wallpaper and wall decals are printed on a finely woven polyester fabric material that features a low tack adhesive backing.
- The fabric material is non-toxic, green and phthalates free.
- Our products are removable and reusable. Please keep the backing sheet when you need to transport your wallpaper or wall decals in the future.
Important Product Information
- DO NOT apply to freshly painted walls. Allow 4 weeks for paint to cure before installation of your wallpaper.
- NOT recommended for installation on walls that have been painted with "wash and wear" or Teflon based paints.
- NOT recommended for installation on textured or brick walls. For installation on smooth surfaces only.
- Please ensure you prepare your wall surface correctly before installing wallpaper or wall decals, we cannot guarantee on the preparation or paint work, how your walls react to our products.
- Tiny Walls will not be held liable for damage caused by the removal of our products. We cannot guarantee that our product can be removed without lifting paint.
- Colours may vary on-screen to products received.
- For wallpaper orders - We highly recommend testing a sample first before application. Samples are available for purchase on each wallpaper product page.
- PLEASE ensure the wall measurements (width x height) you provide to us is 100% correct. Tiny Walls will not be held liable for incorrect measurement errors.
- IMAGES on this website are NOT TO SCALE and are a representation only.
- Printing colours may vary to those you see on screen. We recommend testing a sample to ensure you are happy with the colours before purchase.
- Tiny Walls will not issue refunds for incorrect installation and failure to follow installation or product instructions.
- Wallpaper is designed as a DIY product however if you are not confident installing it yourself we highly recommend installation by an experienced installer.
Returns & Refunds
- If our products are faulty or not as described we will replace, refund or repair your order depending on the extent of the problem.
- We will also exchange your design if change your mind about your purchase and contact us within 7 days of receiving your order.
- Products must be returned in a resalable condition with all of the packaging intact. Return postage will be at the buyers expense.
- We reserve the right to not provide an exchange of our products if these terms are not adhered to.