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Terms & Conditions

By placing an order with Tiny Walls, you acknowledge that you have read, understand and agree to the following terms and conditions contained in this agreement.

Payment

  • We accept Credit Cards payments via Paypal. Please note that you do not need a Paypal account to use this service.
  • We also accept payment via Afterpay. Pay for your purchase over four equal installments, due every two weeks. No fees or charges if you pay on time. 
  • Payments are also accepteed via Bank Deposit. Instructions will be shown to you after you have completed checkout.

Production Times

  • We print in house and we endeavour to post your order as quickly as possible.
  • We generally post orders within 10 business days (Mon-Fri) after we have received your order.
  • Occasionally, there may be a delay with your order if we are waiting on supplier deliveries.
  • We will always keep you advised of any delays as soon as we are aware of them.
  • If you need your order quickly - please contact us as we may be able to accommodate your request.

Shipping

  • We offer FREE standard shipping within Australia only.
  • We use a trackable service with Australia Post to deliver your orders.
  • We will update your order status once it has been dispatched and we will provide you with a tracking number for your delivery.
  • Please leave a message at checkout if you have any specific delivery instructions.
  • If you are not home to accept your delivery, Australia Post will leave a card and you will be required to collect your package at the closest Australia Post outlet to you.
  • If you have any questions regarding delivery please get in contact hello@tinywalls.com.au - we are here to help!

Product Information

  • All of our wallpaper and wall decals are printed on a finely woven polyester fabric material that features a low tack adhesive backing.
  • The fabric material is non-toxic, green and phthalates free.
  • Our products are removable and reusable. Please keep the backing sheet when you need to transport your wallpaper or wall decals in the future.

Important Product Information

  • DO NOT apply to freshly painted walls. Allow 4 weeks for paint to cure before installation of your wallpaper.
  • NOT recommended for installation on walls that have been painted with "wash and wear" or Teflon based paints.
  • NOT recommended for installation on textured or brick walls. For installation on smooth surfaces only.
  • Please ensure you prepare your wall surface correctly before installing wallpaper or wall decals, we cannot guarantee on the preparation or paint work, how your walls react to our products.
  • Tiny Walls will not be held liable for damage caused by the removal of our products. We cannot guarantee that our product can be removed without lifting paint. 
  • Colours may vary on-screen to products received.
  • For wallpaper orders - We highly recommend testing a sample first before application. Samples are available for purchase on each wallpaper product page. 
  • PLEASE ensure the wall measurements (width x height) you provide to us is 100% correct. Tiny Walls will not be held liable for incorrect measurement errors. 
  • IMAGES on this website are NOT TO SCALE and are a representation only.
  • Printing colours may vary to those you see on screen. We recommend testing a sample to ensure you are happy with the colours before purchase. 
  • Tiny Walls will not issue refunds for incorrect installation and failure to follow installation or product instructions.
  • Wallpaper is designed as a DIY product however if you are not confident installing it yourself we highly recommend installation by an experienced installer. 

Returns & Refunds

  • If our products are faulty or not as described we will replace, refund or repair your order depending on the extent of the problem.  
  • We will also exchange your design if change your mind about your purchase and contact us within 7 days of receiving your order.
  • Products must be returned in a resalable condition with all of the packaging intact. Return postage will be at the buyers expense.
  • We reserve the right to not provide an exchange of our products if these terms are not adhered to.

 

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