Terms & Conditions

By placing an order with Tiny Walls, you acknowledge that you have read, understand and agree to the following terms and conditions contained in this agreement.

Payment

  • We accept Credit Cards payments via Paypal. Please note that you do not need a Paypal account to use this service.
  • We also accept payment via Afterpay. Pay for your purchase over four equal installments, due every two weeks. No fees or charges if you pay on time. 

Production Times

  • We print in house and we endeavour to post your order as quickly as possible.
  • We generally post orders within 2-5 business days after we have received your order.
  • Occasionally, there may be a delay with your order if we are waiting on supplier deliveries.
  • We will always keep you advised of any delays as soon as we are aware of them.
  • If you need your order quickly - please contact us as we may be able to accommodate your request.

Shipping

  • We offer FREE standard shipping within Australia only.
  • We use a trackable service with Australia Post to deliver your orders.
  • We will update your order status once it has been dispatched and we will provide you with a tracking number for your delivery.
  • Please leave a message at checkout if you have any specific delivery instructions.
  • If you are not home to accept your delivery, Australia Post will leave a card and you will be required to collect your package at the closest Australia Post outlet to you.
  • If you have any questions regarding delivery please get in contact hello@tinywalls.com.au - we are here to help!

Product Information

  • All of our wallpaper and wall decals are printed on a finely woven polyester fabric material that features a low tack adhesive backing.
  • The fabric material is non-toxic, green and phthalates free.
  • Our products are removable and reusable. Please keep the backing sheet when you need to transport your wallpaper or wall decals in the future.

Important Product Information

  • NOT recommended for installation on walls that have been painted with paints containing Teflon or Wash & Wear type paints. Please check with paint manufacturer before making your purchase.
  • DO NOT apply to freshly painted walls. Allow 4 weeks for paint to cure before installation of your wallpaper.
  • NOT recommended for installation textured or brick walls.
  • RECOMMENDED for smooth walls only.
  • Please ensure you prepare your wall surface correctly before installing wallpaper or wall decals, we cannot guarantee on the preparation or paint work, and how your walls react to our products. Installation instructions will be supplied with your order.
  • Colours may vary on-screen to products received. We understand that you will not be sure of the colours of our products until you see them in your home. Please contact us if you are not sure about any of our wallpaper – we can send you a sample.

Returns & Refunds

  • If our products are faulty or not as described we will replace, refund or repair your order depending on the extent of the problem.  
  • We will also exchange your design if change your mind about your purchase and contact us within 30 days of receiving your order.
  • Products must be returned in a resalable condition with all of the packaging intact. Return postage will be at the buyers expense.
  • We reserve the right to not provide an exchange of our products if these terms are not adhered to.

 

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