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FAQ

Who are we?

We are an Australian wall décor company specialising in removable wallpaper and wall decals for children. Our product range is not only limited to use in your children's spaces, our products can be used in your home office, laundry, walk in pantry - virtually any space in your home!

Who makes your products?

Our products are made to order, and we print our wallpaper and wall decals in house in our studio. Our products are made in Melbourne, Australia.

What is Removable Wallpaper?

Removable wallpaper has been around for some time now, it is like traditional wallpaper but a lot easier to install. No need to mess around with glues or paste when installing. The panels come printed according to your exact wall measurements so there is no need for cutting or preparing the rolls to suit your wall. 

How easy is it to remove?

Easy peasy! You will be amazed at how easy it is to remove our wallpaper. Peel back each panel slowly at a 45-degree angle, the best part is the wallpaper will not leave behind any glue or residue on your wall. 

Can I re-position it if I change my mind?

Sure - it is a breeze to remove and reposition, that is the best thing about our wallpaper. It is so forgiving and easy to work with. You can scrunch it up, fold it on top of itself and it can be smoothed back on to the wall with no damage to the print.

I have just painted my walls, do I need to wait?

Yes, you need to wait, after painting there is a process where the paint will need to degas. We recommend waiting 4 weeks after you have painted the wall before you install any of our products. Installing before the degassing process is completed will result in your wallpaper lifting off the wall and it will not look particularly good. 

How long will the wallpaper last?

Our wallpaper is made from a premium commercial grade material that has a shelf life of 10 years. It is printed with UV Solvent Ink so the print will last an EXCEPTIONALLY long time. 

How are your wallpapers made?

We use a commercial printer to print our wallpaper and print using ecofriendly inks. We print all our products on a high quality finely woven polyester fabric material that has a low tack adhesive on the backing. The material has a semi-matte finish and can be installed on virtually any smooth surface. Our products are easy to install using a peel and stick installation method.

What surfaces can I install your products on?

Our products will stick to any smooth surface. We always recommend testing a sample on your wall before purchasing - that way you can be sure you are happy with the quality and colours. 

Now, our wallpaper is designed to be removed without damaging your wall and leaving behind any residue BUT if your paint is old and flaky then it will damage your wall, there is no way around it unfortunately. Poor painting methods also can result in the paint peeling and lifting and air bubbles in the paint means that when our products are removed from your wall - the paint will come off with it. The best way to know if your walls have been prepared properly is to test out a sample first. Always remove the product very slowly.

What is so good about your products?

We use the highest quality material for our wallpaper and wall decals. Prior to the launch of our business. We tried and tested all the top removable material on the market from China, Europe and the United States. The product we chose is superior in all aspects.

It is removable, reusable, block out, non-toxic and easy to install. Our decals have no borders, so you can overlap them.

Why is removable wallpaper so expensive?

Sure, we get it - removable wallpaper can be expensive. Our wallpaper is slightly more expensive than its traditional counterpart and here is why,

1. Its already got adhesive on the back and its ready to install,

2. Its super EASY TO INSTALL and remove. You can makeover a whole wall in 1-2 hours,

3. It is AMAZING QUALITY material; we refuse to sell inferior products that look cheap and that will ultimately end up damaging your wall on removal.

We understand that investing in a feature wall of wallpaper can be costly, that is why we offer Afterpay and Zippay. 

How can I test out the colours and design in my home before I purchase?

We recommend ordering a sample of our wallpaper to try out in your home before you make a purchase. We offer samples for any our wallpaper. Samples are available for purchase on each of the wallpaper design product pages.

How do I get a sample?

On any of our wallpaper design pages. If you require multiple samples, please contact us and we can arrange some smaller complimentary samples for you.

How can I place an order?

We recommend you order a sample of the wallpaper design that you are interested in, test it out on your wall, see the colours in your home. 
Once you are happy with your sample. Measure your walls carefully (width x height) and enter the measurements on the product page and hit add to cart. if you are unsure about anything please contact us and we will do our absolute best to help you.

How long will it take to process my order?

All our products are made to order. We will need 5 business days for wall decals and 10 business days for wallpaper (Monday - Friday) to print, package and hand over your order to Australia Post who will then deliver it to your home. 

How do I know when my order has been shipped?

When we process your order for shipping, you will receive an email with a tracking number.

How long will the delivery take?

Once we have posted your order, delivery can take up to 7 business days in Australia, depending on your location. 

How do I install your wallpapers and wall decals?

Wallpaper: Installation instructions and an installation tool will be supplied with your order.

Wall decals: Wipe down the wall with a microfibre cloth to remove any dust and debris, peel the decal off the backing paper and smooth onto the wall with you hand in a down and outwards motion, smoothing out air bubbles as you go. Remember to keep the backing paper so you can put them back when the decals are not in use.

Do you ship internationally?

Yes we do, we ship to selected countries, postage is avilable at the checkout. If your country is not listed please contact us for a shipping quote. 

Can I make a change or cancel my order?

We allow order changes and or cancellations however they must be made within 24 hours of placing your order. Please contact us at hello@tinywalls.com.au with your order number and your change/cancellation request.

Kindly note: Due to the Changes or cancellations cannot be made 24 hours after you have placed your order.

What if I change my mind after I have made my purchase?

We do not refund, or exchange so please choose carefully. If you have any concerns with your order please contact us, we are super friendly and will work with you to reach a resolution. 

Do you offer trade discounts?

Yes! We love working with stylists and other businesses. We offer discounts on our entire range of products, please contact us to discuss your next project.